Knowledge base
CliDeck Blog
Practical guides for serial console access, browser terminals, runbooks, remote hands, ITAD network equipment processing, OOB automation, and safer infrastructure operations.
The CliDeck Blog is a practical knowledge base for engineers and operations teams working with real infrastructure: switches, routers, firewalls, appliances, servers, console ports, SSH sessions, recovery workflows, asset processing, and documented handoffs.
What you can learn here
Best starting points
Serial console basics
Start here if you need to connect to a console port, find the right COM port, choose the correct baud rate, or fix serial console problems.
Serial ConsoleBrowser terminal workflows
Start here if you want to compare browser-based SSH or serial console workflows with traditional terminal apps.
RunbooksRunbooks and safer operations
Start here if your team repeats the same commands, handles incidents, or needs safer maintenance workflows.
Remote HandsRemote hands and shared terminals
Start here if onsite technicians, senior engineers, customers, or vendor support need to work on the same live terminal session.
ITAD & RefurbishmentITAD network equipment processing
Start here if your team resets, zeroizes, recovers, verifies, or documents network devices for resale, reuse, refurbishment, or recycling.
ITAD & RefurbishmentOOB automation and recovery
Start here if you need serial fallback, provisioning files, recovery workflows, or documented device processing.
CliDeck products mentioned in the blog
CliDeck Workspace
Browser-based terminal workspace for SSH, serial workflows, runbooks, notes, layouts, logs, and shared sessions.
Console Server Go
Pocket-size, battery-powered portable console server and next-generation USB console cable for rack-side and remote-hands console access.
CliDeck Net Controller
Rugged 12-port portable console server and OOB automation controller for ITAD, refurbishment, recovery, provisioning, barcode/API workflows, and documented results.
Guides, product notes, and workflow references
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WatchGuard Firebox Factory Reset: Configuration, Feature Keys, and Resale Checks
Reset an owned Firebox with the procedure for its exact model when the goal is a fresh configuration.

NETGEAR Smart Switch Factory Reset: Button Selection and Verification Before Resale
Identify the exact NETGEAR Smart Switch model and hardware revision before resetting it.

Used Meraki Devices: Claim Status, Factory Reset, and What Reset Cannot Remove
A Meraki factory reset clears local device configuration; it does not release the appliance from a previous organization's Dashboard account.

EdgeRouter Reset and TFTP Recovery: A Console-Friendly Resale Workflow
Use a normal factory reset when an owned EdgeRouter boots correctly and only needs a default configuration.

MikroTik supout.rif Before Wipe: Diagnostic Evidence Without a False Clean-State Claim
Create `supout.rif` before reset only when the owner authorizes diagnostic preservation.

MikroTik Reset Configuration vs Netinstall: Which Path Fits Resale Preparation?
Choose a RouterOS configuration reset when the operating system is healthy and the approved task is to replace configuration.

MikroTik Netinstall for Refurbishment: A Clean RouterOS Reimage Checklist
Use Netinstall when an owned MikroTik router needs a clean RouterOS installation rather than only a configuration reset.

SonicWall Firmware Recovery in SafeMode: Image Selection and Clean-State Verification
Recover an owned SonicWall firewall with a firmware image matched to its exact appliance model and generation.

SonicWall TSR Before Wipe: A Diagnostic Capture Checklist for Refurbish Teams
Capture a SonicWall Tech Support Report before changing the appliance if the processing agreement permits diagnostic collection.