Knowledge base
CliDeck Blog
Practical guides for serial console access, browser terminals, runbooks, remote hands, ITAD network equipment processing, OOB automation, and safer infrastructure operations.
The CliDeck Blog is a practical knowledge base for engineers and operations teams working with real infrastructure: switches, routers, firewalls, appliances, servers, console ports, SSH sessions, recovery workflows, asset processing, and documented handoffs.
What you can learn here
Best starting points
Serial console basics
Start here if you need to connect to a console port, find the right COM port, choose the correct baud rate, or fix serial console problems.
Serial ConsoleBrowser terminal workflows
Start here if you want to compare browser-based SSH or serial console workflows with traditional terminal apps.
RunbooksRunbooks and safer operations
Start here if your team repeats the same commands, handles incidents, or needs safer maintenance workflows.
Remote HandsRemote hands and shared terminals
Start here if onsite technicians, senior engineers, customers, or vendor support need to work on the same live terminal session.
ITAD & RefurbishmentITAD network equipment processing
Start here if your team resets, zeroizes, recovers, verifies, or documents network devices for resale, reuse, refurbishment, or recycling.
ITAD & RefurbishmentOOB automation and recovery
Start here if you need serial fallback, provisioning files, recovery workflows, or documented device processing.
CliDeck products mentioned in the blog
CliDeck Workspace
Browser-based terminal workspace for SSH, serial workflows, runbooks, notes, layouts, logs, and shared sessions.
Console Server Go
Pocket-size, battery-powered portable console server and next-generation USB console cable for rack-side and remote-hands console access.
CliDeck Net Controller
Rugged 12-port portable console server and OOB automation controller for ITAD, refurbishment, recovery, provisioning, barcode/API workflows, and documented results.
Guides, product notes, and workflow references
Page 4 of 14

Junos commit confirmed: A Remote Change Runbook That Keeps Rollback Available
A scoped Junos runbook for a confirmed commit, independent acceptance tests, timer inspection, and recovery decisions.

Aruba Instant AP Factory Reset: Isolate the Device and Verify the Fresh Baseline
For an owned Aruba Instant AOS-8 access point, use the supported factory-reset procedure for the exact model and software.

Palo Alto ZTP After Factory Reset: Keep Refurbishment on a Controlled Bench
After resetting an owned Palo Alto firewall, inspect its Zero Touch Provisioning state before connecting it to an unrestricted uplink.

Cisco IOS XE Smart Licensing at Decommission: A Separate Checklist from Factory Reset
Before decommissioning an owned IOS XE device, identify its licensing model and coordinate license handling with the authorized Smart Account administrator.

FortiGate USB Auto-Install Before Resale: Prevent Old Configuration from Returning
Remove unreviewed USB media before resetting an owned FortiGate and inspect USB auto-install settings on supported models.

MikroTik Not Detected by Netinstall: An Etherboot Troubleshooting Checklist
When Netinstall does not detect an owned MikroTik device, separate boot-mode entry from network discovery.

MikroTik Backups, Exports, and Files Before Resale: What a Reset Leaves to Review
Treat a MikroTik binary backup, text export, diagnostic file, and active configuration as different artifacts.

A Technician Bench Workflow for Console Capture, Reset, and Exception Handling
Build the bench process around explicit checkpoints: identify the asset, confirm authorization, capture the permitted starting state, select the...

pfSense and Netgate Reinstall for Resale: Console, config.xml, and Storage Scope
A pfSense configuration reset restores settings but does not remove arbitrary filesystem changes.