Knowledge base
CliDeck Blog
Practical guides for serial console access, browser terminals, runbooks, remote hands, ITAD network equipment processing, OOB automation, and safer infrastructure operations.
The CliDeck Blog is a practical knowledge base for engineers and operations teams working with real infrastructure: switches, routers, firewalls, appliances, servers, console ports, SSH sessions, recovery workflows, asset processing, and documented handoffs.
What you can learn here
Best starting points
Serial console basics
Start here if you need to connect to a console port, find the right COM port, choose the correct baud rate, or fix serial console problems.
Serial ConsoleBrowser terminal workflows
Start here if you want to compare browser-based SSH or serial console workflows with traditional terminal apps.
RunbooksRunbooks and safer operations
Start here if your team repeats the same commands, handles incidents, or needs safer maintenance workflows.
Remote HandsRemote hands and shared terminals
Start here if onsite technicians, senior engineers, customers, or vendor support need to work on the same live terminal session.
ITAD & RefurbishmentITAD network equipment processing
Start here if your team resets, zeroizes, recovers, verifies, or documents network devices for resale, reuse, refurbishment, or recycling.
ITAD & RefurbishmentOOB automation and recovery
Start here if you need serial fallback, provisioning files, recovery workflows, or documented device processing.
CliDeck products mentioned in the blog
CliDeck Workspace
Browser-based terminal workspace for SSH, serial workflows, runbooks, notes, layouts, logs, and shared sessions.
Console Server Go
Pocket-size, battery-powered portable console server and next-generation USB console cable for rack-side and remote-hands console access.
CliDeck Net Controller
Rugged 12-port portable console server and OOB automation controller for ITAD, refurbishment, recovery, provisioning, barcode/API workflows, and documented results.
Guides, product notes, and workflow references
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Palo Alto Tech Support File Before Wipe: What an ITAD Bench Should Record
A practical Palo Alto tech support file checklist for ITAD teams collecting diagnostics before wipe, factory reset, refurbish grading, or resale.

Palo Alto Factory Reset for Resale: Maintenance Mode and Verification Checklist
A practical Palo Alto firewall factory reset and verification checklist for ITAD teams using console access, Maintenance Mode, and post-reset evidence capture.

Juniper RSI Collection Before Reset: Asset Grading Diagnostic Checklist
A practical Juniper RSI and log collection checklist for ITAD teams capturing diagnostics before reset, zeroize, refurbish grading, or resale.

Juniper Virtual Chassis Wipe for ITAD: Zeroize Each Member Without Leaving VC Config Behind
A Juniper Virtual Chassis wipe and zeroize checklist for ITAD teams preparing owned EX and QFX members for resale without leaving member configuration behind.

Cisco Catalyst 9136I AP Factory Reset for ITAD: Button Reset, CAPWAP Erase, and Verification
A practical Cisco Catalyst 9136I access point reset and verification checklist for ITAD teams using the reset button, CAPWAP erase, and console evidence capture.

Juniper SRX Factory Reset vs request system zeroize: ITAD Decision Guide
A practical ITAD decision guide for Juniper SRX factory-default recovery versus request system zeroize, with verification steps for resale.

Juniper EX Switch zeroize for Resale: Clean Config, Logs, and Key Material
A Juniper EX zeroize and clean-state verification checklist for ITAD and resale teams clearing owned EX switches before shipment.

FortiSwitch Factory Reset for ITAD: Console Capture and Verification Steps
A console-first FortiSwitch factory reset and verification checklist for ITAD, refurbish, and resale teams preparing owned switches for reuse.

FortiGate TAC Report Before Wipe: What to Capture for Refurbish Grading
A practical FortiGate TAC report and pre-wipe diagnostic checklist for ITAD, refurbish, and resale teams preparing owned FortiGate units for reset.